Privacy Policy
Last updated: December 2024
1. Introduction
ContentMixer.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content automation platform.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address)
- Organization details (company name, website URLs)
- Integration credentials (WordPress, TinyEmail API keys)
- Content preferences and topic monitor configurations
- Payment information (processed securely via Stripe)
We automatically collect certain information when you use our service:
- Log data (IP address, browser type, pages visited)
- Usage data (features used, cascades triggered)
- Device information (operating system, device type)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (hosting, analytics, payment processing)
- Third-party integrations you explicitly connect (WordPress, TinyEmail)
- Law enforcement when required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, regular security audits, and access controls.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting support.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
8. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]